Service & Maintenance
Forklift servicing, maintenance and repairs
Downtime stops more than a machine. When a truck stops, goods stop arriving and orders stop leaving. Planned maintenance and responsive repair keep that interruption under control.
We maintain over 750 customer fleets on all makes and models, not only the machines we supplied. One relationship covers a mixed fleet.
Our service department is on call 24 hours a day. Mobile engineers cover site work and the Grimsby workshop takes on the jobs that need a bench.
To get an engineer to you faster
- Truck manufacturer and model
- Serial number, usually on the data plate
- What the machine is doing, or refusing to do
- Whether it is safe and accessible where it stands
- Site postcode and a contact on site
What we cover
- Planned preventative maintenance
- Attention on a known interval, so wear is found before it becomes a stoppage.
- Breakdown and repair
- Response to faults that will not wait for the next scheduled visit.
- LOLER thorough examinations
- Statutory examinations carried out and documented, keeping your lifting equipment compliant.
- PUWER inspections
- Inspection against the work equipment regulations across your fleet.
- Fleet servicing
- Scheduled coverage across a whole fleet, whoever manufactured the trucks.
- Parts supply
- Parts for all makes, from the workshop or carried on the van.
24-hour breakdown support
A truck down at two in the morning is still a truck down.
Call and the service department answers, whatever the hour. Mobile engineers on the road, the Grimsby workshop behind them.
Also under service
Four more ways we keep the fleet running
Repairs
Forklift repairs and breakdown support
Mobile engineers for the faults that can be fixed where the truck stands, the Grimsby workshop for the ones that cannot, and a service department on call 24 hours a day.
LOLER
Thorough examinations (LOLER)
The statutory examination and written report every lift truck needs — every twelve months for loads, every six for people — scheduled alongside servicing so nothing lapses.
Fleet management
Forklift fleet management
One truck or twenty, the reminders stop being your problem. We track what is due across the fleet, book it around your shifts and agree the rates in advance.
Parts
Forklift parts, the right one first time
Spare parts for all makes and models, not only the trucks we sold. Give us the model and serial number and we will find the part — collected from Grimsby or delivered to site.
Before you book
Questions we get asked
Rest on a question, or tap it, for the answer
Follow the manufacturer's hours-based schedule: for most trucks a service every 500 to 1,000 hours, or at least every six months. Cold stores, dusty yards and multi-shift use need more frequent visits. The LOLER thorough examination is separate and is due at least every twelve months.
Yes. We maintain over 750 customer fleets on all makes and models, so one contract can cover a mixed fleet.
No. Servicing is maintenance under PUWER; the thorough examination is a statutory inspection under LOLER with a written report. A truck needs both, and we can do them on the same visit.
Yes. Planned preventative maintenance on a fixed interval across a whole fleet, with the LOLER dates diarised alongside. Tell us the trucks, the hours and the site and we will propose a schedule.
Get support on the way
Tell us the machine and the fault. If it is urgent, call — that is always faster than a form.